Terms And Conditions

Terms and Conditions for Jijenge Auto Spares Welcome to Jijenge Auto Spares. By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by the following terms and conditions. Please read them carefully.

Definitions

1. General Terms — These terms govern all transactions between Jijenge Auto Spares and our customers. Jijenge Auto Spares reserves the right to amend these terms and conditions at any time without prior notice. Updates will be posted on our website or communicated through other official channels.
2. Products and Services — Product Descriptions: We strive to ensure all product descriptions, specifications, and images on our platform are accurate. However, slight variations may occur. Availability: All products are subject to availability. Jijenge Auto Spares reserves the right to modify or discontinue any product without notice. Pricing: Prices displayed are inclusive of applicable taxes unless otherwise stated. Jijenge Auto Spares reserves the right to change prices at any time without notice.
3. Orders and Payments — Order Acceptance: An order is confirmed only after payment has been successfully processed, and a confirmation email has been sent. Jijenge Auto Spares reserves the right to cancel orders due to unforeseen circumstances or incorrect pricing. Payment Methods: Payments can be made via Mobile Money, bank transfer, or credit/debit cards. Ensure payment details are entered accurately to avoid delays. Cancellations: Orders can only be canceled before dispatch. Once dispatched, the return policy applies.
4. Shipping and Delivery — Delivery Times: Jijenge Auto Spares aims to deliver within the stipulated timeframe. However, delays may occur due to circumstances beyond our control (e.g., weather, logistical challenges). Delivery Charges: Shipping fees, if applicable, will be communicated at checkout or during order confirmation. Inspection Upon Delivery: Customers must inspect delivered items and report any discrepancies, damages, or defects immediately.
5. Returns and Refunds — Jijenge Auto Spares offers a 7-day return policy as outlined in our Refund Policy. Returned items must meet the conditions specified in the policy to qualify for refunds or exchanges.
6. Warranty — Some products may come with a manufacturer’s warranty. Warranty terms and conditions vary depending on the product and will be detailed on purchase documentation. Warranty claims must be supported by proof of purchase and comply with the specific warranty guidelines.
7. Customer Obligations — Accurate Information: Customers must provide accurate personal and contact information when placing orders or engaging with our services. Prohibited Activities: Customers must not misuse our website, attempt to commit fraud, or engage in unlawful activities while interacting with Jijenge Auto Spares.
8. Limitation of Liability — Jijenge Auto Spares is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services. Our liability is limited to the value of the product or service purchased.
9. Intellectual Property — All content on our website, including text, images, and logos, is the property of Jijenge Auto Spares and is protected under copyright and trademark laws. Unauthorized use is strictly prohibited.
10. Dispute Resolution — Governing Law: These terms and conditions are governed by the laws of Kenya. Disputes: Any disputes arising from transactions with Jijenge Auto Spares shall first be addressed through amicable resolution. If unresolved, disputes will be settled in a competent court of jurisdiction.

Jijenge Auto Spares

Thank you for choosing Jijenge Auto Spares! By engaging with us, you confirm your understanding and agreement to these terms and conditions.

For information about how to contact us, please visit our contact page.